Fulfillment

Industry Service Fulfillment:
Efficient and individual.

Fully automated processing. Professionally managed.

The proven effectiveness of our processes and performance in B2C online retail can also be transferred to individual and special requirements. We offer comprehensive service fulfillment with full transparency and personal support for industrial manufacturing companies.

No matter what it is: as logistics, fulfillment and transport professionals, we are the ideal partner at your side. Together, we create the right logistics concept with all the expertise for complex process requirements. We provide an efficient merchandise management system and individual storage areas with specially trained service teams and personal contacts. We rely on a variety of modular logistics solutions so that we can operate highly efficiently in the reliable provision of small parts, spare parts or advertising materials on demand. For you.

Our certifications

Your advantages

Our industrial service fulfillment at a glance.

Personal support

Our standard for responding to your request as quickly as possible – whatever the issue.

Brand Hubs

With us, you have your own storage zone and our service teams are specially trained for your brand and your company. That’s the personalized customer experience at mw1.

Seamless connection

Your existing ERP and merchandise management system is seamlessly connected to our merchandise management system.

Immediate processing

mw1 offers same-day shipping so that national shipments are delivered within one to two days.

Individual process development

With us, you remain the focus – by developing an individual logistics concept including your onboarding and much more.

Our highlights.
Our specializations in industrial service fulfillment.

C-parts management

Efficient provision on demand.

We store, pick and deliver on point. With full transparency.

The purchasing volume of C-parts is usually rather low, but the procurement effort can be very high. To ensure that the handling of repeat orders and the coordination of articles remain manageable even in the event of high demand or “peaks”, we offer you professional C-parts management including versatile logistics solutions and services from a single source.

Smooth performance for ordering, shipping, evaluation and analysis.

In the background, we ensure that your spare parts or promotional items arrive quickly and effectively where they are needed in the internal ordering process. In addition, we offer you transparent evaluations for post-calculation and analysis of consumption.

Process

Shipping of spare parts and promotional items

Personal Service

Direct connection to forwarding & courier service

We make interfaces for direct connection.

With the directly connected forwarding agent, including direct communication with your contact person, we guarantee that everything runs smoothly, even at interfaces.

SAP, M3 systems & more

Prefabricated online store interfaces enable smooth integration into our system so that all relevant data can be imported within minutes – in other words, linking our digital warehouse management with your ERP system. Via your personal myscm, you have web-based insight into administration, picking, shipping, invoicing, tracking and online support at all times.

Integration

Fast connection, simple and reliable.

Fulfillment services

Unlimited scalability for your logistics.

Wareneingang & erste Meile

A worldwide network of CEPs and freight forwarders guarantees you stress-free first-mile processing. You not only benefit from special conditions, but also have access to sea, air and road freight options.

Storage

All locations have sufficient and constantly growing capacities for storing your goods. We rely on a mix of pallet and shelf storage as well as the highest quality and environmental standards. Of course, we also take care of the complete handling of your goods and offer you full transparency at all times with our perfectly linked, individual web portal.

Pick & Pack

High precision and efficiency thanks to technology-supported processes in order picking, transmission of specific work instructions via tablets directly to the packing table and complete order processing in real time from a single source: processing, packing, packaging, dispatch and reliable delivery on the next working day. All at a fair price.

Shipping

Maximum flexibility on the last mile: Thanks to our firmly integrated multi-carrier network, we offer you a unique setup and the best service, which we use to simplify cross-border logistics, enable daily pick-ups, late cut-off times and direct feeds, among other things, and much more. Take advantage of our comprehensive advice.

Returns

We take care of your customers’ returns, their registration, allocation and storage of the goods – whether intact or damaged, in partial or complete quantities – as well as the complete processing, handling, repackaging and communication. The handling process is structured and efficient based on your guidelines and thanks to ABC classification.